Personal Information that we collect from you
When you engage with us (e.g. by visiting the Site or contacting us by email via the "Contact Us" page on the Site) we may collect certain Personal Information, such as:
- information about your activity on and interaction with the Site, such as your IP address, the device or browser you use, together with the date, time and duration of your visit; and
- information that you provide if you contact us via email, such as your name and email address and any other Personal Information you provide.
What we do with your Personal Information
We will only collect and process your Personal Information: (a) to correspond with you; (b) to analyse and improve the use of our Site and services, and support and improve the browsing experience of visitors to the Site; and (c) for our own internal business processes.
Where we have a right to do so (i.e., where you have explicitly consented at the time we collect your Personal Information), we may also use your Personal Information for marketing and business communications. You may opt out of receiving marketing emails from us by following the instructions outlined in the email.
How we share your Personal Information
Where it is necessary for the performance of our contract with you or for our internal business processes, we may share your Personal Information with our employees or partners, for example to assist with any queries that you may have regarding our services and to allow us to provide our services.
In addition, it may be necessary to disclose your Personal Information if we are under a duty to disclose your Personal Information in order to fulfil our regulatory, legal or compliance obligations, enforce the terms of our Site's Legal Notice and any other agreement, or protect the rights, property or safety of THCP Advisory Limited, THCP Advisor Limited's group and affiliated companies and our and their contractors, directors, employees or other personnel. This includes exchanging information with other companies and organisations for the purposes of fraud protection and prevention.
This Personal Information will not be publicly displayed or revealed to other Site users:
- your IP address;
- your email address; and
- communications you send to use.
Our security and data retention measures, and any transfers we make outside the EEA
The Personal Information you provide to us will be transferred to and stored securely on our servers.
In order to protect your privacy we take appropriate security measures in the storage and disclosure of personal information with the aim of preventing unauthorised access by third parties. We endeavour to ensure that any party to which we transfer information has similar security measures, and we will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows. However, the internet is not a totally secure medium and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal information, except to the extent that such event has been caused by our negligence or breach.
Accessing your Personal Information
You have the right to see the Personal Information we hold about you and to ask us to: (a) make any changes to ensure that any Personal Information we hold about you is accurate and up to date; (b) erase or stop processing any Personal Information we hold about you where there is no longer a legal ground for us to hold it; or (c) transfer any information we hold about you to a specified third party. If you wish to do this, please contact us using the details set out below. We may charge a £10 fee for complying with some of the requests made under this section if they are made before 25 May 2018.
Should you have any queries or complaints in relation to how we use your Personal Information, please contact us using the details set out below. Should you with to take any complaints or queries further, you have the right to contact the Information Commissioner's Office regarding such issues.
Our Site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their related policies. Please check these policies before you submit any Personal Information via these websites.
In particular, we use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our Site.
- Analytical/performance cookies. These cookies collect information about how visitors use our Site, for instance which pages visitors go to most often, and if they get error messages from web pages. Information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how the Site works.
If you have any questions about our use of your data, if any of your details are incorrect or if you no longer wish to receive emails from us, please let us know by emailing us at firstname.lastname@example.org.
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